Measuring success and creating opportunity for America’s small businesses
To the Editor: Have you ever attended a sporting event where no score was kept? Without a scoreboard, it's impossible to know who's winning, where improvement is needed, or how much progress has been made. Business and economic development are no different. Clear goals and measurable outcomes create accountability, guide decision-making, and demonstrate success. Throughout my career, I have believed that meaningful results require meaningful measurement. I have also carried forward a lesson from my father: "Put your cookies on a table low enough that anyone can get one." ...