Bank Smart, Stay Safe: Spotting Scams in a Digital World
Submitted by MCS Bank for The Sentinel Tech FAQ Edition

Consumers need to be aware of potential online banking and financial scams.
In today’s interconnected world, staying vigilant against digital scams is more crucial than ever, especially for seniors who may be targeted due to perceived vulnerabilities. Understanding common scam tactics can empower you to protect your personal and financial information.
1. The “Account Suspension” Alert
You might receive an email or phone call claiming your bank or online account has been suspended due to suspicious activity. The message urges you to click a link or provide personal information to reactivate your account.
Stay Safe: Legitimate institutions will never ask for sensitive information via email or unsolicited calls. If in doubt, contact your bank directly using official contact details.
2. The “Debt Collection” Threat
Scammers may call, asserting you owe money and face legal action if you don’t pay immediately. They often use high-pressure tactics to instill fear.
Stay Safe: Verify any debt claims by contacting the creditor directly. Never provide payment or personal information to unsolicited callers.
3. The “Tech Support” Trick
An unexpected call or pop-up message claims your computer has a virus. The scammer offers to fix the issue remotely, requesting access to your device and payment.
Stay Safe: Reputable tech companies do not make unsolicited support calls. If you receive such a call, hang up immediately.
4. The “Grandchild in Trouble” Plea
You receive a call from someone claiming to be your grandchild, stating they’re in trouble and need money urgently. The caller may plead for secrecy.
Stay Safe: Always verify the caller’s identity by asking questions only your real grandchild would know. Contact other family members to confirm the situation before taking any action.
5. The “Too Good to Be True” Offer
An email or message informs you of a lottery win or inheritance, requiring you to pay a fee to claim the prize.
Stay Safe: If it sounds too good to be true, it probably is. Never send money or personal information to claim a prize you didn’t enter to win.
Protecting Yourself
• Be Skeptical: Always question unsolicited communications, especially those requesting personal or financial information.
• Verify Sources: Contact organizations directly using official channels to confirm any claims.
• Secure Your Information: Never share passwords, Social Security numbers, or bank details with unknown parties.
• Report Scams: If you suspect a scam, report it to local authorities or the Federal Trade Commission at ftc.gov.
Staying informed and cautious can help you navigate the digital landscape safely. Remember, it’s always okay to say no and seek advice when something doesn’t feel right.