Co-pay is required before going to telehealth
DEAR DR. ROACH: My sister was trying to make a telehealth appointment with her primary care physician. The receptionist called her back to inform her that she needed to pay a co-pay of $30 for the appointment first. I didn’t know that this was the new norm for these. Is this true? If this ever happened to me, and I am able, I would get into my car and head to urgent care before I would do this. It is really sad. I don’t know which other way to describe this and remain polite. –– M.S. ANSWER: It is often the case that people need to pay a co-pay to see their primary care ...