From staff report

HARRISBURG — Pennsylvania Attorney General Dave Sunday announced that his office has secured an agreement to provide refunds to consumers who purchased tickets for shows canceled following the abrupt closure of the Harrisburg Midtown Arts Center (HMAC).

According to the Attorney General’s Office, online ticketing provider EventIM, which sold tickets for HMAC events through the website SeeTickets.com, has agreed to issue full refunds for tickets purchased for 2026 shows that were canceled when the venue permanently closed in February.

HMAC announced its closure earlier this year and indicated it would not be able to refund customers because the business was filing for bankruptcy. The venue advised ticket holders to seek refunds through their credit card companies, but the Attorney General’s Office said numerous consumers reported that their chargeback requests were denied.

The Bureau of Consumer Protection subsequently worked with EventIM to secure an arrangement under which ticket purchasers can receive refunds despite the company’s lack of a legal obligation to do so.

“I appreciate the willingness of EventIM to step up and do the right thing in this situation by refunding consumers for the ticket costs,” Sunday said in a statement.

Consumers who purchased tickets for canceled HMAC shows and have not yet received a refund are encouraged to contact EventIM and provide the date of the show and their order number. Verified refunds are expected to be processed within approximately 14 days.

The resolution resulted from discussions led by Senior Deputy Attorney General Paul D. Edger, according to the Attorney General’s Office.