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HARRISBURG -- State transportation and law enforcement officials are warning Pennsylvanians about a rise in text phishing scams that falsely claim to be from government agencies and threaten penalties over unpaid fines or tolls.
The Pennsylvania Department of Transportation, Pennsylvania State Police and Pennsylvania Turnpike Commission said the messages often warn recipients their driver's license or vehicle registration will be suspended unless immediate payment is made.
Officials emphasized the messages are fraudulent and urged residents not to click on links or provide personal information.
"PennDOT does not send text messages to customers for any reason," said Kara Templeton, deputy secretary for driver and vehicle services. "If you receive a message like this, do not click on any links and delete it."
According to officials, the scam messages are designed to create urgency and trick recipients into sharing financial or personal information.
State police said scammers are increasingly sophisticated and may make messages appear legitimate.
"These messages threaten license suspension or legal action, urging recipients to log in through a provided link," said Lt. Col. George L. Bivens, acting commissioner of the state police. "Such messages are fraudulent and intended to steal personal or financial information."
Authorities advise residents to never share sensitive information through email or text messages and to verify any suspicious communication by contacting agencies directly using official phone numbers or websites.
The state police recommend anyone who believes they have been targeted or victimized report the incident to local law enforcement and file a complaint with the Federal Trade Commission.
Officials also noted a nationwide increase in scam messages related to unpaid tolls. The PA Turnpike does not send texts to E-ZPass or Toll By Plate customers, and any such messages should be considered fraudulent.
Drivers who need to check account information or road conditions are encouraged to use official websites or apps. PennDOT said anyone with concerns about suspicious messages related to driver or vehicle services can call (717) 412-5300 or contact the agency directly.