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WASHINGTON -- The U.S. Department of Agriculture (USDA) has announced the launch of a new online portal to manage civil rights discrimination complaints more efficiently and transparently. The USDA Civil Rights Management System (CRMS) Program Discrimination Complaint electronic submission portal will streamline the filing of complaints by USDA customers who believe they have experienced discrimination when they apply for USDA services or participate in USDA programs or USDA-funded programs. The portal is administered by USDA's Office of the Assistant Secretary for Civil Rights (OASCR).
It is a violation of the law to discriminate against members of the public based on the following: race, color, national origin, religion, sex (including gender identity and expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, and political beliefs. Not all bases apply to all USDA programs. The program complaint portal is for USDA customers who believe they have experienced discrimination in relation to USDA services, programs, or USDA-funded programs.
Visit www.usda.gov/oascr/program-complaints to create and manage an account through a secure username and password system (login.gov). For questions or assistance, contact 866-632-9992 or program.intake@usda.gov. Individuals who are deaf, hard of hearing, or have speech disabilities may use the Telecommunication Relay Service at 711 or 800-845-6136 for Spanish translation services.