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CLEARFIELD -- Penn Highlands Healthcare is rolling out a suite of artificial intelligence and digital health tools across its system in an effort to reduce administrative work for clinicians and streamline communication with patients.
Penn Highlands announced Thursday that it has entered into a system-wide partnership with Doximity to provide clinical teams with Doximity Dialer, Doximity Ask and Doximity Scribe.
The technology will be used across Penn Highlands’ nine hospitals, according to the announcement.
Doximity Dialer is a HIPAA-compliant telehealth platform that allows hospital staff to make voice or video calls to patients using a cellphone, tablet or laptop while displaying a verified Penn Highlands telephone number on the patient’s caller ID. Patients can participate in video visits without downloading additional software or creating a login.
Doximity Ask uses artificial intelligence to provide clinicians with answers to medical questions. According to Penn Highlands, the tool draws information from sources including peer-reviewed journals, clinical guidelines, drug databases and clinical trial data.
The system also indicates when an AI-generated response on a particular topic has been reviewed by medical professionals. Drug information is drawn from U.S. Food and Drug Administration labeling and primary literature, according to the health system.
Doximity Scribe uses ambient AI technology to generate notes and transcripts during in-person and virtual patient visits. Penn Highlands said the technology is intended to reduce the amount of time physicians spend documenting visits and allow them to devote more face-to-face time to patients.
"Doximity offers tailored ways to optimize search output and streamline processes for our entire system," said Dr. Russell Cameron, chief medical information officer for Penn Highlands Healthcare.
Cameron said bringing the technologies together on one platform is part of the health system’s effort to modernize care delivery.
"This partnership ensures clinicians spend less time navigating software and more time focused on delivering personalized, high-quality care to patients across the region," he said.
Aaron Kornetzke, general manager of enterprise solutions at Doximity, said Penn Highlands’ adoption of the tools reflects a broader move among health systems toward using fewer, vetted technology platforms rather than multiple individual products.
"We're proud to help their physicians be more productive and deliver better care to their patients," Kornetzke said.