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US passport wait creating travel purgatory, snarling summer plans

2 min read

The Associated Press

WASHINGTON -- Seeking a valid U.S. passport for that 2023 trip? Buckle up, wishful traveler, for a very different journey before you step anywhere near an airport.

A much-feared backup of U.S passport applications has smashed into a wall of government bureaucracy as worldwide travel rebounds toward record pre-pandemic levels -- with too few humans to handle the load. The result, say aspiring travelers in the U.S. and around the world, is a maddening pre-travel purgatory defined, at best, by costly uncertainty.

With family dreams and big money on the line, passport seekers describe a slow-motion agony of waiting, worrying, holding the line, refreshing the screen, complaining to Congress, paying extra fees and following incorrect directions. Some applicants are buying additional plane tickets to snag in-process passports where they sit -- in other cities -- in time to make the flights they booked in the first place.

So grim is the outlook that U.S. officials aren't even denying the problem or predicting when it will ease. They're blaming the epic wait times on lingering pandemic -related staffing shortages and a pause of online processing this year. That's left the passport agency flooded with a record-busting 500,000 applications a week. The deluge is on-track to top last year's 22 million passports issued, the State Department says.

Stories from applicants and interviews by The Associated Press depict a system of crisis management, in which the agencies are prioritizing urgent cases such as applicants traveling for reasons of "life or death" and those whose travel is only a few days off. For everyone else, the options are few and expensive.

So, 2023 traveler, if you still need a valid U.S. passport, prepare for an unplanned excursion into the nightmare zone.

Starting at /week.