Help is just a text away
NEW YORK (AP) — “Forgot 2 defrost early. What 2 do now?” Butterball, which has been fielding phone calls from Thanksgiving cooks for three decades, is letting people text their turkey-related questions this year for the first time.
The company’s regular phone help line is already open, and Butterball will start to take text message questions on Nov. 17 and continue through Thanksgiving Day. Cooks can text questions to (844) 877-3456 at any time of day, since experts — not bots — will be on
call 24 hours.